Support and Counselling | StudentPulse Solutions

CHECK-INS MAKING support and service teams STAND OUT

Support students better and faster

Leverage your support and service offering by automatically connecting and identifying students in need of help.

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Educational institutions automatically matching students with the right support and service

Connect the most relevant services with the right students

Combine services and support from different institutional departments importing a shared service catalogue.
Bring specific support into play in every step of the educational journey using scheduled support triggers.
Promote events, activities and material to students, using engaging service call-to-actions.
Match the individual student with the most relevant service by instantly analysing the student’s data.

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Take preventive action by matching students with 1:1-support

Identify students in need of 1:1 support by building at-risk triggers.
Target students with a variation of academic, personal and social support by combining cross-department initiatives.
Push student support requests directly into existing workflows by using secure and simple integrations.

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Get insights on your service and support impact in real-time

Measure the impact and quality of service initiatives using feedback heatmaps.
Understand the characteristics of at-risk students by easily segmenting data.
Keep track of support and service activity using service activity dashboards.

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Supporting and nudging students towards preventive actions

How Mercantec use semester check-ins to set students up with the most impactful 1:1 support.

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Discover how it works

90%

Students reached

197

Students identified

76

Students supported

’The ability to work data-driven, and have the teachers and counsellors work together as a team, for me that's a goal that points directly down to the student retention.’

John Hansen

Head of Education,
Mercantec

Frequently asked questions

Everything you need to know about getting started with Studentpulse. Can't find the answer you're looking for? Please chat to our friendly team.

What kind of services do you link students to?

We connect students with everything from physical and virtual events, to sources of information, counselling teams and student communities. However, this depends on the services you’ve put in place to support your students and/or what StudentPulse extensions you use.

Does StudentPulse offer any services to students?

We have collaborations with several partners offering student services. Examples being career counselling, mental health live chat, and peer-to-peer support. An additional cost will apply to these services, whereas connecting students with your own services is included.

Is it possible to use StudentPulse check-ins without setting up student connectors or identifiers?

Yes. It is possible to explore student wellbeing only, emphasising efficient analysis of data instead to make sure actions are taken by the institution.

What person identifiable data is collected from StudentPulse check-ins?

A student’s check-in replies are anonymous. In case a student reaches out for 1:1 support the replies remain anonymous, only storing student information for the purpose of student contact.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

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Studentpulse is your leading student wellbeing platform.